Questions about units, cleaner links and passkeys

No. You make a cleaner link on the unit's page and send it, or show its QR code. Your cleaner opens it in the phone's browser with no app, no account, no password and no email. The link is the key, so send it only to the person who cleans, and turn it off when they stop.

The unit's nickname, the next guest's arrival date, the jobs due at this turnover with your notes, the supplies list with a Running low button, and a Turnover finished button. For each job they see when it was last done. They never see your other units, the history, jobs you marked host only, your account or any price.

A job set to every N stays is due at turnovers rather than on a date. Every 1 stay is due at every turnover. Every 3 stays is due at every third turnover, counted from the turnover after it was last done. A turnover is recorded when the cleaner taps Turnover finished, once a day per unit.

A dated job is before next guest when its due date is on or before the next check-in date you set for the unit. With no check-in date, or one that has passed, it means the next 7 days. Jobs due every stay count as before next guest until they are ticked at this turnover.

Yes, you set every interval yourself, for any job. Turnchores ships no default intervals and never suggests one for smoke or carbon monoxide alarms, gas appliances, fire equipment, pools or electrics. Use the interval from the manufacturer or your local rules. Turnchores reminds you of the interval you set; it does not check that it is right.

Yes. Make a link for each, with a label such as Cleaner A and Cleaner B. Each tick carries the link's label, both see the same list, and when both tick the same job the history keeps both marks. Only one turnover is recorded per day; the second person to tap Turnover finished sees who recorded it and when. A free account has 1 cleaner link per unit; a paid plan has up to 5.

They can tap Undo on that job for 10 minutes after the tick. After that, you undo it from the unit's history, and if you undo a cleaner's tick during their clean, their page says so. An undone mark is worked out again from the marks that are left, so the next due date goes back to what it was.

Not yet. A done mark records who ticked it and when.

Print the handoff pack. The new manager starts their own unit.

No. Turnchores does not read any booking calendar; you type the next check-in date on the unit's page. A paid plan gives each unit a calendar feed of its dated jobs that your own calendar app can subscribe to.

Nothing is deleted. Every unit and job stays readable and every cleaner link keeps working for ticks and turnovers. While you are over the free limits (1 unit, 10 jobs a unit, 1 cleaner link a unit) you cannot add new units, jobs or links, the history on screen goes back 90 days, and the calendar feed, the CSV and the Monday email stop.

On your account page, Download everything gives you one file first. Delete my account signs you out everywhere and stops every cleaner link and calendar feed at once. Sign in within 7 days to cancel; after that everything is deleted for good. A single unit can be deleted on its own Settings tab, with 7 days to restore it.

Ticks made with no signal are kept in the cleaner's browser with the date they were tapped, and the page says how many are waiting to send. They go on their own when the signal is back. A tick sent twice counts once. A tick that reaches the server more than a day late is refused with a note asking the host to add it.

No. Turnchores has no passwords and asks for no email address to sign up. You sign in with a passkey: your phone or computer makes it with your fingerprint, face or screen lock. You can add an address for the Monday email; it is never used to sign in.

If your passkey is synced by your passkey manager, it is on your other devices already. Otherwise sign in on another device you added, or use your recovery code on the recovery page to add a new passkey. You can add up to 10 passkeys, so adding a second device early is the easiest safeguard.

Yes. In a browser that offers it, the menu shows Install Turnchores. On an iPhone or iPad, open the site in Safari, tap Share, then Add to Home Screen. Your units need a connection; the help pages open offline.

Turnchores is not affiliated with any booking platform, property manager or cleaning company.